Workplace Assessments (WPA)/ EDI and Restoration Services
Areas of Expertise
Workplace Assessments (WPA)/ Equity, Diversity & Inclusion (EDI) and Restoration Services
Helping Clients determine the root causes of systemic issues and employee dissatisfaction toward restoring Team cohesiveness. Assisting with the evolution of EDI strategies so all individuals have equitable opportunities.
Public/ Private Sector Challenges
Changes in many aspects of life have contributed to change in the Workplace. Amendments to Bill C-65 created a new resolution process once issues arise for our public and private sector clients, but what proactive measures can be taken to help reduce the need for full investigations. With numerous stakeholders including Workplace Health & Safety Committees, unions, employees, vendors, and suppliers it is imperative that public and private sector clients work with suppliers who stay abreast of the many changes affecting the Workplace. QMR Consulting & Investigative Services works to stay abreast of legislative changes, emerging jurisprudence and new developments in case-law and actively incorporates the changes, working with our consultative resources in providing best practices, recommendations and guidance in real time.
Access to WPA, EDI and Restoration Experts
QMR has conducted hundreds of Workplace Assessments and provided Restoration guidance and services for numerous clients over the past two decades. We are qualified on 10 multi-year Master Vendor of Record Contracts for unionized organizations. QMR has access to more than 75 Senior Investigators and Workplace Assessment (WPA), Equity, Diversity & Inclusion (EDI) and Restoration Practitioners. Our expertise includes Coaches, Trainers, Human Resources and Equity, Diversity & Inclusion (EDI) Specialists. QMR will take a lead role and contribute our expertise to help guide your organization and provide recommendations to help your workplace to thrive.
Workplace Assessments (WPA)
QMR Consulting has a long-established Workplace Assessment Practice to assist our clients in determining the root cause of systemic issues and recurring employee dissatisfaction. We have assembled a team of certified professionals who are available to craft an approach that will restore team cohesiveness.
Our WPA consultants have recently helped the Treasury Board Secretariat, CBSA, Department of Finance, POLAR Knowledge Canada, Crown Postal Service Corporation, and the City of Ottawa in achieving the following:
· Develop and implement a WPA process that will enable a positive work culture and achieve a high-functioning team.
· Recommend strategies to facilitate a positive work environment to reduce employee turnover and create stronger management & employee relationships.
· Attract and retain top talent by promoting accessibility, equity, diversity, and inclusivity.
· Direct and indirect cost savings by preventing workplace harassment/discrimination investigation costs, reducing the burden on staffing/recruiting.
· Obtaining crucial, unbiased, honest employee feedback to enable effective decision and policy-making by leadership
· Workplace Reviews, Employee Survey Evaluation, Prioritized Issues, Recommended Next Steps, Facilitation
· Restorative Workplace Exercise and Program
Equity, Diversity & Inclusion (EDI)
Equity is defined as the removal of systemic barriers (e.g., unconscious bias, discrimination, racism, sexism, ableism, homophobia, etc.), enabling all individuals to have equitable opportunities; Diversity is about the variety of unique dimensions, identities, qualities and characteristics individuals possess along with other identity factors; and Inclusion is defined as the practice of ensuring that all individuals are valued and respected for their contributions and are supported equitably in a culturally safe environment.
QMR Consulting has highly-experienced, trained and independent diversity and inclusion practitioners, consultants in talent hiring and retention, and expertise specializing in human rights and equity. Our practitioners are focused on enabling a workplace where individuals are treated with dignity and respect and where everyone has equal access to opportunities and resources.
Our practitioners believe that diversity, equity, inclusion and accessibility are essential for building strong and healthy workplaces.
Workplace Civility Training
Civility Training is an integral part of fostering a respectful, inclusive, and psychologically safe work environment. It includes training and resources on effective communication, harassment prevention, and leadership development to ensure a positive and productive workplace culture.
Civility training emphasizes the importance of treating each other with respect and civility, especially in the context of diverse work environments. This training aims to foster a workplace culture that is both psychologically safe and healthy. It focuses on being aware of one's own reactions and ensuring that actions and statements do not incite a lack of respect or civility. For example, it encourages inclusivity and respect for the abilities and contributions of all employees, regardless of their background or language proficiency,
Workplace Restoration
QMR Consulting provides Workplace Restoration, the culmination of which is a workplace wellness solution aimed at discovering and resolving the root causes of employee dissatisfaction and helping to bring the workplace back together to achieve full employee engagement.
Workplace Restoration is a process designed to address and repair the damaging environments that can develop in a workplace. This damage can arise from a variety of causes such as a significant negative event, ongoing issues eroding morale, conflicts, leadership issues, or other disruptions that affect the workplace dynamics and productivity.
The process of Workplace Restoration often includes role-playing exercises, case studies, and facilitated discussions to help in identifying, monitoring, and addressing the situations causing harm. It is crucial for organizations experiencing disruptions in workplace relations, which can manifest as prolonged conflict, bullying, increasing harassment or grievance claims, strikes, or significant organizational changes.
Key objectives of Workplace Restoration include recognizing and responding to signs and root causes of a toxic work environment, using data and assessment techniques to understand key issues, developing strategies to address negative behavior, and creating a measurable plan to restore relationships and rebuild a trustful and ideal workplace environment.
“My experience with QMR has been a testament to how innovation, adaptability, and creativity can be leveraged.”
—Shequille Gayle, workplace investigator